Privacy Policy

01Information we collect

• Google account: when you sign in with Google we receive your name, e-mail address and profile picture. We never receive your Google password.
• Sign-in records: the time of each sign-in and visit, the IP address, the browser / device type and a random device id created by the website.
• Broker accounts: the account number, server and broker name of the MT5 or Fyers accounts you connect, so that access can be managed.
• Access details: your plan, its end date, the premium indicators you own and whether you accepted the risk disclaimer.
• Payments: the product bought, amount, date, payment method and the transaction / reference id (and a payment screenshot if you upload one).

02What we do not collect

• Broker passwords, API keys, Fyers secrets, PINs and tokens are never sent to or stored on the PBTS server. Connection keys and AI keys are kept only in your own browser or on your own computer.
• We never see or store your card number, CVV, UPI PIN or net-banking password. Payments are completed in your own UPI app, wallet or on the secure page of the payment provider.
• We do not sell, rent or share your information with advertisers.

03How we use it

• To let you sign in, give access according to your plan and protect accounts against misuse.
• To confirm payments and keep records required by law (for example tax records).
• To send service e-mails about your account: welcome, trial and plan reminders, payment confirmations. We do not send advertising e-mails.
• To understand how the service is used (number of users, active users) and improve it.

04Who we share it with

Only with the services needed to run PBTS, and only what they need:

• Google – sign-in.
• Hosting provider – the server that runs the website and stores the account records.
• E-mail delivery provider – to deliver service e-mails to your address.
• Payment providers – to process a payment you start.
• Government or law-enforcement bodies when required by Indian law.

05Market data

Chart data is loaded by your browser from public sources (for example Binance) or from your own broker through the PBTS Connector on your computer.

06Storage, security and deletion

Records are kept on the PBTS server for as long as your account exists and are protected by access control and encrypted (HTTPS) connections. You can ask for your account and its records to be deleted at any time by writing to support@primebulls.co.in from your registered e-mail; payment records that the law requires us to keep are kept only for that period.

07Cookies and browser storage

PBTS uses one sign-in cookie to keep you signed in and the browser’s local storage for your chart settings. No advertising or tracking cookies are used.

08Children

PBTS is not meant for anyone under 18 and we do not knowingly collect information about minors.

09Your rights

You can ask to see, correct or delete the information we hold about you, and you can withdraw your consent by closing your account. Write to us and we will reply within a reasonable time as required by Indian law, including the Digital Personal Data Protection Act, 2023.

10Grievance and contact

For any privacy question, complaint or deletion request write to support@primebulls.co.in (Grievance contact: Prime Bulls Trading System, Firozabad, Uttar Pradesh – 283203, India).